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Post Id: 22

Subject: CDCR Transition to Securus Communication Services

CDCR is transitioning communication services from ViaPath to Securus.

What to expect:

· Lower costs for calls and e-messages

· You need to create a Securus account prior to your loved one’s facility transition · Requests for refunds for unused ViaPath balances are available via ViaPath’s website: https://web.connectnetwork.com/help/ .

Visit the CDCR website, https://www.cdcr.ca.gov/family-resources/tablets/  for the rollout schedule and FAQs.,


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